Who we are

Privacy Policy for Kuching City

Last updated: 23 November 2025

At Kuching City, accessible from your official website, we are committed to protecting your personal information and your right to privacy.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at (min@kchcity.my).

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

Name
Email address
Contact information
Any information you submit through forms on our website

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages you visit and time spent
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Improve website functionality and user experience
Respond to inquiries or messages
Provide customer support
Analyse website traffic and performance
Display personalised content and advertisements (if enabled)
Ensure website security and prevent misuse

3. Cookies and Tracking Technologies

We use cookies to:

Improve loading speed
Save user preferences
Analyse traffic
Support features like embedded content and analytics

You can disable cookies through your browser settings, but some features may not work properly.

4. Sharing Your Information

We do not sell or trade your personal data.
However, we may share information with:

Service providers (analytics tools, hosting providers)
Third-party advertisers (if applicable)
Law enforcement if required by law

All third-party partners are required to keep your data secure.

5. Third-Party Services

Our website may use external tools such as:

Google Analytics
Google Ads / Adsense
Social Media Plugins (Facebook, Instagram, TikTok)

These platforms may collect your data according to their own privacy policies.

6. Data Security

We implement security measures to protect your information, but:
No method of transmission over the Internet is 100% secure.
We strive to protect your data as much as possible.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13.
If you believe we have collected such information, please contact us to remove it.

8. Links to Other Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices of these websites.

9. Your Rights

Depending on your location, you may have the right to:

Access the data we hold about you
Request correction or deletion
Object to data processing
Withdraw consent at any time

To exercise these rights, contact us at (your email).

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new “Last updated” date.